Everytime i try to open adobe after effects or premiere pro it says the program has stopped working.
I tried the troubleshooting that adobe has explained, such as reinstalling the program or reinstalling adobe creative cloud but the same error occurs.
Other programs like indesign and illustrator work perfectly.
someone who knows what to do?
We need a lot more information from you. We don't even know what operating system you're using.
Did you get up and running yet? Let us know if you still need help.