4 Replies Latest reply on Apr 1, 2017 2:59 AM by amaarora

    Table of Contents crashing on update indesign CC2017

    newgrouse Level 1

      Hi there

       

      I've followed a couple of other threads about this but so far nothing seems to fit or help my situation.

       

      Running 2017 CC on an iMac 2015.

       

      A large book, 19 chapters, I'm trying to compile a list of illustrations at the end.

       

      It worked a couple of times, but now it crashes every time. I've tried restarting and creating a new file for that section, rebuilding the book, restarting the mac.

      Oddly now when it crashes I don't get either an Apple or an Adobe crash dialogue.

       

      The paragraph style I'm calling on is figure name, which applies to every figure in the book.

       

      Doing some experimenting, it doesn't crash if I pick another style name.

      It doesn't crash when I update the contents page for the book or for each chapter.

      It seems to be an issue with this specific paragraph style.

       

      I'm so close to finishing this book (it's taken me a year) and this is now becoming a pain.

       

      Any thoughts, greatfully received.

        • 1. Re: Table of Contents crashing on update indesign CC2017
          amaarora Adobe Employee

          Hi,

          Sad to hear that your InDesign is crashing and hampering your work. Did you also try cleaning your preferences?

          Troubleshooting 101: Replace, or "trash" your InDesign preferences

           

          If still it does not solve your problem and your InDesign crashes, can you please mail me your document at amaarora@adobe.com so that i too can reproduce your crash locally and suggest a possible workaround if any.

           

          Regards,

          Aman

          • 2. Re: Table of Contents crashing on update indesign CC2017
            newgrouse Level 1

            Thanks for the suggestion.

             

            I should have thought of trying that.

             

            However, it didn't work. (good tip on moving the files so you can move them back, i value my settings!)

             

            This is Apple's crash report:

             

            Crashed Thread:        0  Dispatch queue: com.apple.main-thread

             

             

            Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

            Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

            Exception Note:        EXC_CORPSE_NOTIFY

             

             

            Termination Signal:    Segmentation fault: 11

            Termination Reason:    Namespace SIGNAL, Code 0xb

            Terminating Process:   exc handler [0]

             

             

            VM Regions Near 0:

            -->

                __TEXT                 000000010acef000-000000010acf9000 [   40K] r-x/rwx SM=COW  /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017

             

             

            Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

             

            It only seems to happen with the paragraph style 'figure name', so I think I'll go through and rename the para style in all 19 chapters and see if that works.

             

            If not, I'll send you over the files, but there are a lot of them.

             

            Thanks again

             

            James

            • 3. Re: Table of Contents crashing on update indesign CC2017
              newgrouse Level 1

              Okay.... so this is what I did.

               

              I created a new style called figure name new and went through each chapter and deleted figure name and replaced it with figure name new.

               

              As I did this in each chapter I went to the List of Illustrations chapter and updated the table of contents, now based on this new figure name new.

               

              It worked, until I got to chapter 10, then it crashed. I tried to comb through Chapter 10 checking every instance of that style but couldn't find anything strange.

               

              I tried again.

               

              It crashed.

               

              So I renamed the figure style new back to figure style so it wouldn't be included in the TOC.

               

              No crash.

               

              And then I went through the remaining 11-19 chapters renaming and now I have a List of Illustrations TOC which works fine but excludes Chapter 10.

               

              I can just about live with that. I can add Chapter 10's figures manually with cross references and anchors, but I've no idea what is wrong with that Chapter.

               

              I would like to get to the bottom of this, but at least I have a work around for now.

               

              I could send you that one specific file if you like.

               

              Thanks again

               

              James

              1 person found this helpful
              • 4. Re: Table of Contents crashing on update indesign CC2017
                amaarora Adobe Employee

                Hi,

                That was an impressive scan that you did with your Indesign chapters.

                Sure, do send me chapter 10 document and one or two more documents along.

                Do package the documents for sending.

                 

                -Aman

                amaarora@adobe.com

                1 person found this helpful