I am suddenly unable to import images to Lightroom! I'm a bit behind the times. I use Lightroom 4 and my OS is Windows 7. I had no problem with importing images less than a month ago. The thumbnails appear on the screen in Lightroom but no images are imported. I tried my usual method of using a card reader and when that didn't work, I connected my camera to the computer with a USB cable. I got the same result each time: thumbnails appear but no images are imported. The only change I made to my system between a few weeks ago and now is that I added an Epson V600 scanner. What should I do?
Are they grayed out in import?
What exactly happens when you hit import? Are there any messages?
As F.McLion asked are you getting any error message as soon you hit import? Have you tried adding the saved images from the computer?
You may try and reset the Lightroom preferences : https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
The thumbnails disappear on import and the screen display states "Importing images ...." but nothing else happens and the images do not import. There is no error message. I haven't yet tried to save the images to Pictures on my internal drive but that's worth a try. Thanks for the website!