14 Replies Latest reply on Apr 8, 2017 11:06 AM by Dons house

    Unable to import from Camera say no photos found

    Dons house

      I have been using Lr to import for 12 months now and not had a problem. Today it just hangs for ages while trying to import, it eventually says no photos found.
      Lr recognises my camera as displays canon Mk3 on source it will just not find the photos, if I look via windows explorer I can see the photo files on the camera. I have tried reinstalling Lr using a different usb cable but no joy any ideas how to overcome. AlsoI have confirmed windows 10 Is updated correctly.


      Thanks
      Don