0 Replies Latest reply on Mar 31, 2017 11:17 AM by burninglime

    Redaction tool leaving redaction marks and blanking out text

    burninglime

      Adobe Acrobat DC

      Version file: 2015.006.30280

      Version:15.006.30280.16515

      AGM Version:4.030.00067

      Cool Type version: 5.014.00017

      Core Version: 15.1536

      JP2K Version: 1.002.00007.37658

       

      Windows 7 64 bit

       

      Redacted pages show up like the image.  Not every word on this page has been redacted yet the end result is only the redaction marks appear but the unredacted areas shown as blank space. The document appears normal until it renders the redaction. This only happens occasionally. The person then has to re-do the entire document again.

       

      These are text documents only. I have found similar posts about this but never a solution, can someone shed some light on this?

      This was happening in Version 10.1.16 previously as well.

      Redact tool deletes all text on page. Am I doing something wrong?

      https://forums.adobe.com/thread/2162157