2 Replies Latest reply on Apr 1, 2017 3:55 AM by brycew93799014

    Unable to upgrade Lightroom 5 to 6 with a non-US account

    brycew93799014

      Hi,

       

      I am an existing user of Lightroom 5.7.1 that comes with a camera I purchased. I am trying to upgrade to Lightroom 6 so that it will actually read my new camera' raw files. I have taken all steps required and couldn't complete the upgrade process. I got to a screen with a message "You signed in with an account associated to AU. Please sign in with an account for the US.

       

      Screen Shot 2017-04-01 at 4.51.13 PM.png

       

      FYI, I am a non-US based Lightroom user and would like to upgrade Lightroom instead of subscribing to the Adobe Creative Cloud service. Please help.   

       

      Thank you very much.