I'm on a Windows 10 pc on Adobe Photoshop Elements 14.
Just dragged a video mp4 format into photos and have the below message, my pc then freezes and closes
Any ideas would be great to have a step by step on how to fix it, do i need to convert into another format?
'A low-level exception occured in : ImporterMPEG (Importer)'
'An unspecified error occured while performing a conform action on the following fil'
Retrieving data ...