Regarding the video playback issue: you've also posted this issue to Re: *PLEASE HELP* Videos randomly go grey in colour and frame sizes change and someone is already helping you there.
Regarding the installation issue with the online installer: I am unable to reproduce. Using Windows 7 Enterprise x64 and Firefox 52.0.2 x64, the online installer is working as expected. Please post a screenshot of the error you are observing and provide the following log files:
- FlashInstall.log files saved at C:\Windows\system32\Macromed\Flash\ and C:\Windows\syswow64\Macromed\Flash\
- Adobe_ADM.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs
Upload all 3 log files to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud and post the link to the uploaded files in your reply.
I already have the standalone client so i can install/uninstall at will, why would i go to all that trouble now just to send you files that would require me to again unsitall flash just so i can produce the crashlogs and my real issue is on the OP anyway.
You don't have to install/uninstall anything. The files are already there.
running the installer to obtain the screenshot also wouldn't require you to uninstall anything...if the Firefox stops the installation before it even begins, then your current installation wouldn't be impacted.
Issue has been solved with the latest update to FF 53.