Every time I start up After effects, I get to the home screen of the program to be met with a message of
"Adobe After Effects 2017.1 has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."
I haven't even gotten the program running so I do not know what 'problem' it has run into.
I have tried restarting my PC, tried running the program completely on its own, and every time I get the same message.
Now when I try launching the program the starting screen launches, does its thing and then nothing at all.
Any help at all?
Running Windows 7 Home Edition, service pack 1
AMD A8-5500 APU with radeo HD Graphics 3.20Ghz
64 Bit operating
Followed the other options for launching including deleting prefs.txt files. Still same issue.
I will wait for tech support to be open to try asking them
Did you ever solve your crashing on launch issue? Please let us know.