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Hangs on Start!

New Here ,
Apr 02, 2017 Apr 02, 2017

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Hey there,

I have been using After Effects since 2 days... unfortunately every time I try to open it the application hangs and I have to force shut it down ..... I don't know what's wrong ?  can someone please help me. It dosen't even show any error!

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LEGEND ,
Apr 04, 2017 Apr 04, 2017

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Restart your machine.

If that doesn't do it, we're going to need a lot more info like what OS you're using.

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Adobe Employee ,
May 26, 2017 May 26, 2017

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Hello Tirth,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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