Sign out of your account... Uninstall... run the Cleaner...
-for non-Cloud programs you need to DE-activate before uninstalling
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is often needed
-Restart your computer... Sign in to your account... Reinstall
-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928
If the above doesn't work, you will have to contact Adobe
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There is no option to sign out though, that's the issue lol. I guess I'll just go ahead and contact support directly, thanks for the response though!
1 person found this helpful
Try the uninstall and cleaner links... as far as I know, you need to remove everything to then have the bad email information gone
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The option to Sign Out is in the preferences of the CC DTA. Click the gear icon in the upper right hand corner and select Preferences. In there you will find the option to Sign Out.