2 Replies Latest reply on Apr 3, 2017 9:35 AM by Akash Sharma

    Error:16 unable to open photoshop & illustrator

    ling lingc95786615

      Hi administrator,

      My pc faced the problem "ERROR:16" & is unable to open both Photoshop & Illustrator software,

      there's a box asking to uninstall & reinstall the product,

      but I cannot find the software in my office at the moment(since our office have moved twice)

      I only got a license no. here, what can I do?