8 Replies Latest reply on Apr 6, 2017 6:05 AM by Jeff A Wright

    Lightroom keeps freezing

    annab5945052

      I've been trying for days to get Lightroom & Photoshop downloading on my

      newly built desktop windows 10.

       

      Many times both installs freeze in the middle of it and I'm forced to shut the computer down.

      After FINALLY getting them to install, after having the program open for 5-10 minutes, it again freezes up.

      This has happened countless times....

      I've already done the "Adobe cleanboot" thing, and that did no good, I felt it caused more "error" messages in fact.

      I want to take my computer back in to get looked at but I feel it is Adobe's issue, not the PC.

      Has anyone else had these issues? I am at a loss and I need Adobe to fix this!