9 Replies Latest reply on Aug 21, 2017 9:56 AM by the scottish lensman

    Camera Raw saturation problem

    paule19593812 Level 1
    paule19593812 Apr 3, 2017 11:08 AM

      When I open and image in camera raw and set the colours and tones to where they look right I then click open to open in photoshop the image looks flat and dull, why is this?

       

      I have a professional monitor that is calibrated with a colour munki

       

      Paul

        • 1. Re: Camera Raw saturation problem
          D Fosse Adobe Community Professional & MVP
          D Fosse Apr 3, 2017 11:25 AM (in response to paule19593812)

          Either the display profile is defective (which often affects applications differently) - or ACR is using the wrong one. The latter has been reported a few times from multi-display setups. The only known fix for that is to switch main and secondary displays.

           

          If this is the only display it's most likely the profile. Rerun the software, and set it to make version 2 and matrix-based profiles. Version 4 and/or table-based (LUT) profiles are known to be problematic in some situations.

           

          If neither of those, uncheck GPU from both apps' preferences and relaunch. With GPU on, the conversion into the display profile is performed by the GPU, which is less stable and more prone to errors than the traditional CPU-based color management.

          • 2. Re: Camera Raw saturation problem
            Martin_Bns Adobe Community Professional
            Martin_Bns Apr 3, 2017 11:54 AM (in response to paule19593812)

            Hi, does the problem persist if you save the image both from Camera Raw and Photoshop? Is the saved image different?

            • 3. Re: Camera Raw saturation problem
              paule19593812 Level 1
              paule19593812 Apr 3, 2017 12:56 PM (in response to D Fosse)

              Can you give me a little more guidance. I do have a multi monitor setup, the monitor i use for ACR and photoshop is the one I have calibrated.

               

              Im not sure what you mean by matrix based or LUT

              How do i stop the GPU for ACR

              • 4. Re: Camera Raw saturation problem
                paule19593812 Level 1
                paule19593812 Apr 3, 2017 12:57 PM (in response to paule19593812)

                The image saves as the photoshop image if i save it in photoshop. when i click done in ACR it is saved as the saturated image

                • 5. Re: Camera Raw saturation problem
                  D Fosse Adobe Community Professional & MVP
                  D Fosse Apr 3, 2017 2:59 PM (in response to paule19593812)

                  Clicking Done in ACR doesn't save anything, it just returns you to the same settings next time, picking up where you left.

                   

                  What are those two monitors, and have you tried switching main and secondary?

                   

                  By the sound of it, you have one wide and one standard gamut display, and ACR is on the wide gamut unit, but erroneously using the profile for the standard gamut one.

                  • 6. Re: Camera Raw saturation problem
                    paule19593812 Level 1
                    paule19593812 Apr 4, 2017 10:55 AM (in response to D Fosse)

                    Thanks, That sounds about right so what do I need to do to sort that out

                    • 7. Re: Camera Raw saturation problem
                      D Fosse Adobe Community Professional & MVP
                      D Fosse Apr 4, 2017 12:11 PM (in response to paule19593812)

                      The people who have previously reported this problem say that ACR uses the monitor profile for the primary display, even if the ACR window itself is on the secondary display.

                       

                      So you need to assign displays in the OS accordingly.

                       

                      I can't confirm any of this myself as I use a single display. I suspect it also depends on where the main Photoshop application is, but again I don't know.

                      • 8. Re: Camera Raw saturation problem
                        paule19593812 Level 1
                        paule19593812 Apr 5, 2017 10:26 AM (in response to D Fosse)

                        Im pretty sure that he problem thanks for your help as I may have solved it

                        • 9. Re: Camera Raw saturation problem
                          the scottish lensman Level 1
                          the scottish lensman Aug 21, 2017 9:56 AM (in response to D Fosse)

                          Seem to have acquired a problem not unlike the one being discussed in this thread.

                          For no apparent reason Raw files opened in ACR PS appear very saturated thus I am unable to make colour edits.

                          When this file is subsequently opened in PS as a PS file it appears normal with accurate colour etc.

                          I have tried the open/close the GPU box in preferences but it makes no difference.

                          I run two monitors on win10 but there are no remedies offered by altering any of the settings here either.

                          The problem seemed to come out of the blue and I cannot seem to find a direct line to Adobe help to get support here - cannot work with this obviously as I do most editing in ACR

                          Any suggestions welcome.