Before you link some threads from 2013 telling me to close Photoshop for 30 seconds and stuff like that, they don't work.
I am trying to make some GIFs from MP4 files but I can't import them into Photoshop. I have version CS6, and use a Mac and a Win 7 desktop. It works fine on my Mac, but my Mac is getting old and I really need this to work on my desktop. Things I've tried: closing PS, restarting computer, reinstalling, using File > Open, using .avi, using .mp4, installing Quicktime, and updating my graphics drivers. Nothing seems to work! Whenever I select a file in File > Open or even so much as click on Import > Video frames to layers, it pops up with an error saying "Could not complete request because DynamicLink is not available" or something like that. Thanks for any help you can offer!
You may try and reinstall the Quicktime player and check if that helps, if not then you need to remove all the Adobe application from the windows machine, restart and reinstall the application.
You can use the Adobe Cleaner tool to remove all the Adobe applications and leftover files, refer: Use the Creative Cloud Cleaner Tool to solve installation problems