2 Replies Latest reply on Apr 3, 2017 3:48 PM by John T Smith

    Wrong email for Links

    adrianb87516296

      Just bought the Creative Suite. Mistakingly is misspelled my email for the downloading of links!

      Been trying to talk to someone from Adobe to solve my mistake but can't find a live chat.

       

      What can i do?

        • 1. Re: Wrong email for Links
          Just Shoot Me Adobe Community Professional

          Not sure what you mean. Creative Suite is no longer available. Do you mean Creative Cloud? And you misspelled your email address for your Adobe ID log on?

           

          If when creating an account, an Adobe ID, you misspelled your email address you can't confirm it so the ID, Account, won't go through. Just create another account using the correct email address.

          1 person found this helpful
          • 2. Re: Wrong email for Links
            John T Smith Adobe Community Professional & MVP

            Since you bought using the bad email, you need to contact Adobe

             

            This is an open forum, not Adobe support... click below to contact Adobe staff to help

            While the forums are open 24/7 you may not contact Adobe support at all times

            Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

            Be sure to remain signed in with your Adobe ID before accessing the link below

            Creative Cloud support (all Creative Cloud customer service issues)

            http://helpx.adobe.com/x-productkb/global/service-ccm.html

            1 person found this helpful