3 Replies Latest reply on Apr 4, 2017 9:40 AM by annam45027050

    Printing problem to Large Format Printer

    annam45027050

      I have a some large posters to print (40" x 92") on an HP Designjet 500 PS.  Have done this for years.

      All of a sudden, although the paper is feeding straight, the image begins to shift to the right and off the paper.

      I've run all the Printer diagnostics, done all the tests and tried printing from various file types in Photoshop (tiff, psd, jpg) and it continues to shift.

      Sometimes it begins to shift within the first inch or two, sometimes 12 or more inches down.

      We ran a test to see it this is affecting printing from AutoCAD, but it seems to be strictly a Photoshop issue.

      Anyone have a suggestion?