0 Replies Latest reply on Apr 4, 2017 10:54 AM by alanw12568452

    Transcodding error

    alanw12568452

      Please help,

       

      I have been Premier elements 10 for some years with very good results, but I have just produced another movie and when I try to burn a disc I get an error message saying "Transcodding error".

      I have uninstalled and re-installed the software but still get the same error, also when I try to to re-burn a movie that I previously compiled and burnt without a problem I get the same error message.

      Between the two movies mentioned above I have changed from Windows 7 to Windows 10.

      I am using a Dell vostro PC.

      Many thanks

      Alan