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I've reinstalled Adobe with same results. Any leads will be greatly appreciated.
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Hi. You posted your question in the non-technical Lounge forum, which is where you can connect with your peers for conversations that don't directly relate to product help and support. I’ll move your question to the Editing & Exporting PDFs forum so that you can get the answer you are looking for.
~Barb
P.S. For a list of all available product forums, see https://forums.adobe.com/welcome/