1 Reply Latest reply on Apr 4, 2017 7:51 PM by kglad

    Have an enterprise account, Adobe telling me i'm running a Trial

    markinhifi2

      Hi there!

       

      I have an enterprise account through the company I work for. I downloaded Premiere and Photoshop and they're telling me I have 7 days left in my trial. If I have an enterprise account, there should be a trial, right? Shouldn't the full versions have downloaded?

       

      I downloaded them through the Creative Cloud app while logged into the enterprise account. When I click on "manage account" it brings me to Adobe.com where it says, sure enough, that I have an enterprise account.

       

      So how do I stop these trials from expiring in 7 days?