Hello, I'm having trouble activating my CS 6 which is on an offline computer. When I go to activate it, and I put in the volume license number and the "request code", it tells me there is a problem. I think it's because it's a volume license and requires special handling. But Adobe Chat help doesn't support CS 6 anymore and won't help me. Does anyone know how to make it work?
For volume license issues you need to contact the volume license support.
Volume Licensing Activation Issue: https://forums.adobe.com/thread/1526938
Thanks a lot. I checked this out, but it's honestly over my head. Is there any way to speak to someone who can explain this stuff to me, or tell me what kind of license I have? It should be very simple to just activate the software. The thing is, I don't know much about it because it was bought by the person who worked here before me and I have no documentation. I know the number and that it's CS 6. That's it.