0 Replies Latest reply on Apr 5, 2017 1:58 AM by Sealion65

    My adobe Premiere Elements 11 wont open

    Sealion65 Level 1

      Hi - my Adobe Premier 11 Video editor is not working

       

      I have installed it successfully in the past

      I have used it for two years without a problem

      I did notice it kept stopping during my editing clean up

      I have freed up around 25 gig on my C: where the programs runs

      I have noticed that the Photo Editor opens perfectly,  only the video editor wont start

       

      Please send help!

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Adobe Premiere Elements.exe

        Application Version: 11.0.0.0

        Application Timestamp: 5041d43d

        Fault Module Name: WorkspaceManager.dll

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 5041d2a6

        Exception Code: c0000005

        Exception Offset: 000000000000bb86

        OS Version: 6.1.7601.2.1.0.768.3

        Locale ID: 3081

        Additional Information 1: 548c

        Additional Information 2: 548cd48eca8b94a71c47df1fc7a5ed12

        Additional Information 3: d8d7

        Additional Information 4: d8d7bc5cdfc4e5616f4a587cf8856a00