3 Replies Latest reply on Apr 5, 2017 2:09 PM by Sue Garibaldi

    Trying to Import Files From Adobe Ideas...

    tracym92186840

      I saved a file from Illustrator CC 2017 on my computer, as a .ai file, to my Creative Cloud Files. I am trying now to open it in Adobe Draw on my iPad. When I go into "Import Individual Files From Adobe Ideas," the image shows up but it is greyed out. Am I saving the file wrong or is this not the way to import a file using the Creative Cloud?

       

      I also spoke with Illustrator support and they told me Adobe Illustrator Draw could not open .ai files. I've also tried saving as a .jpg and both are greyed out.

       

      Thank you,

      Tracy