Adobe digital editions

[sophieh6476841]

When I downloaded ADE it picked an old email of mine as ID and some password. It never asked me for this info and now I can't change the authorization because i don't know the password and I can't access this old email. Help!!

[Nanaky]

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[sophieh6476841]

Thank you so much it worked! I as so frustrated.  Have a great day.

Sent from my Samsung Galaxy smartphone.

[Nanaky]

You are welcome.