Try updating or rolling back your video driver.
If that doesn't do it, reset the preferences.
Thank you for your reply, I am sorry for the delay in responding, the grandchildren have been on Easter holidays so I have not had time to use the computer.
Im not sure about rolling back drivers. I could have done it when we had Windows PC, but now have a Mac. I have revisited preferences and they are same as I have used before. Also, it has only happened on two sections of my film, both where a photo is followed by a video clip. I trimmed the start of the clips and it was then ok on the timeline.
I then burned the film to iso and that to disc. But when I played the disc on the TV those two sections were dreadful, the top half of the screen played the video and the lower half of the screen was flickering green with the previous photo until it moved on to the next picture.
It is a one hour film of the grandchildren, to which I have added text, music, titles etc and it took a long time. So I thought to revisit it in the programme. BUT, when I tried to open it again in the programme it did not recognise where the photos, music and folders were on the timeline. It opened with strange red pictures with foreign writing on. The folders in the programme had icons where the pictures and films should be. Like it couldn't find them.
Its very disheartening as if I can't resolve this I will have to start all over again.
I thought I could get round this by importing the film from the disc i had burned and see if I could do something in those two places with that. But I could not find a way to import it. Using the import media, it did not recognise the drive! The disc drive is a compatible Apple drive, so I don't know why it did not recognise that one was there.
I do hope you can help. Kind regards, Joanie
BUT, when I tried to open it again in the programme it did not recognise where the photos, music and folders were on the timeline. It opened with strange red pictures with foreign writing on.
Where is the media located? Premiere Elements doesn't store media, it just points to where it is located and uses it from there.
Do you have it on a drive that is not connected to the computer now?
Hi, I just popped the computer on to answer, as I couldn't find a means to reply on the iPad!!!!
Yes, before I start doing a film I create a folder in an external "passport" drive and put all the photos, music and films clips in it that I want to use.
Now it seems as if the programme no longer knows where they are kept. I could import them again, but all the changes I have made to the sound on some of the children clips, editing of clips etc would be lost. I can't find a means of pointing the programme to show it where these photos etc are.
The drive is always connected to the computer. I know its working ok as I have other stuff on the drive which I have accessed ok.
If you reply, I will respond tomorrow.
Thank you very much!!! I got them!!!!!
I didn't know what offline files meant. In future when I start a new film I will tick the offline box in the first place.