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Adobe pdf converter keeps disappearing

New Here ,
Apr 06, 2017 Apr 06, 2017

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On a Windows 7 Pro 64-bit computer, the Adobe pdf converter keeps disappearing.  I can manually install it and then the next day I have to re-install it. Any idea?

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Print and prepress

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New Here , Apr 17, 2017 Apr 17, 2017

I was using version 2015.006.30280. I ended up uninstalling Acrobat completely, downloading the new version and installing it.  It seems to be working fine now.

Thank you for the pointer.

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Adobe Employee ,
Apr 16, 2017 Apr 16, 2017

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Hi LZazzera,

Could you please try the steps suggested in the link below?

Print to PDF keeps disappearing

Please confirm the version of Adobe Acrobat installed on the machine.

You may refer to the following link to do so:

Identify the product and its version for Acrobat and Reader DC

Keep us posted with the results.

Shivam

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New Here ,
Apr 17, 2017 Apr 17, 2017

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I was using version 2015.006.30280. I ended up uninstalling Acrobat completely, downloading the new version and installing it.  It seems to be working fine now.

Thank you for the pointer.

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Adobe Employee ,
May 13, 2017 May 13, 2017

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Glad to hear that the issue is resolved.

Cheers!

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