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InCopy shows CC Library links as missing.

Explorer ,
Apr 06, 2017 Apr 06, 2017

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Creative Cloud Library links show as missing in InCopy on my machine as well as all collaborators. Can see them fine in every other Adobe program, but InCopy shows the icon, a generic filename ("graphic", "Adobe PDF", etc). I am connected to the libraries and can confirm so in all other programs and in browser.

When trying to update I receive the "Either the file does not exist, you do not have permission, or the file may be in use by another application", none of which is true.

This is really killing the InDesign to InCopy workflow that I worked so hard to implement so I really appreciate any help fixing this. I have talked with Adobe support in India but they haven't been much help. Thanks in advance, I really appreciate it.

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New Here ,
Aug 01, 2017 Aug 01, 2017

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Same problem. I invest hours setting up the system... and then Adobe just let you down

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