34 Replies Latest reply on May 4, 2017 10:40 AM by Sheena Kaul Branched to a new discussion.

    Dollar Photo Club image downloads

    Evgeny Drokov

      Hi,

       

      I have received this email today:

       

      Dear Evgeny:

      Your unused Dollar Photo Club image downloads will expire soon. You may log in to stock.adobe.com to use your credits or learn more about reactivation. For further questions, please contact 800-685-3602.

      Sincerely,

      The Adobe Stock team

       

      Ok, I thought, Adobe wants to steal my image downloads I paid for. Why don't I go and download some nice images right now for all credits on my account so they have nothing to steal? So I logged in and wanted to download some. But now greedy Adobe wants me to pay.

       

      So I have number of question:

       

      1. What means the statement "downloads will expire soon"?

      2. Where are my credits from DPC?

      3. When do they expire?

       

      This is disgusting.

       

      Evgeny

       

      Dear Evgeny:
      Your unused Dollar Photo Club image downloads will expire soon. You may log in to stock.adobe.com to use your credits or learn more about reactivation. For further questions, please contact 800-685-3602.
      Sincerely,
      The Adobe Stock team