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When I try to send a document for signature, I receive an error after clicking "Ready to Send".

New Here ,
Apr 07, 2017 Apr 07, 2017

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The error I receive says, Forbidden: The operation could not be completed. Please try again later." Has anyone seen this or knows what could be causing it?AdobeError.jpg

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Security digital signatures and esignatures

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Adobe Employee ,
Apr 12, 2017 Apr 12, 2017

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Hi melbourt,

Is this happening with all the files or just this one? Also, let us know your steps of sending the document, are you using Acrobat/Reader or Adobe Sign?

There is a possibility the file you are trying to send for signature is a secured pdf. And you don't have rights to makes changes to the file.

Please try using a different file and let us know if that helps.

-Tariq Dar.

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New Here ,
Jun 25, 2018 Jun 25, 2018

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Hi Tariq,

I know this is an old question but I am experiencing this with every document I try to 'Fill and Sign' in Adobe DC. 

My company has just bought the licence for Adobe DC for me so I am running the latest version of Pro.

Please urgently assist.

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New Here ,
Aug 08, 2017 Aug 08, 2017

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Were you able to solve this? Was it just one file that was causing it?

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