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Is this happening with all the files or just this one? Also, let us know your steps of sending the document, are you using Acrobat/Reader or Adobe Sign?
There is a possibility the file you are trying to send for signature is a secured pdf. And you don't have rights to makes changes to the file.
Please try using a different file and let us know if that helps.
Were you able to solve this? Was it just one file that was causing it?
I know this is an old question but I am experiencing this with every document I try to 'Fill and Sign' in Adobe DC.
My company has just bought the licence for Adobe DC for me so I am running the latest version of Pro.
Please urgently assist.