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Error code 4 after 12.1.0.56 build; can't open InDesign document

Participant ,
Apr 07, 2017 Apr 07, 2017

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After 2017.1 Release of 12.1.0.56 Build, I can't open my InDesign document.

What do I do?

Thank you,

Morty

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correct answers 1 Correct answer

Participant , Apr 07, 2017 Apr 07, 2017

Thanks, Steve…

I was going to tell you I'm afraid to do what you suggested, and then, for some magical reason,

after I'd gone to my backup disk to see what was what there—same deal, and restarted to my main disk,

the problem was gone.

Best,

Morty

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Community Expert ,
Apr 07, 2017 Apr 07, 2017

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Try restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

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Participant ,
Apr 07, 2017 Apr 07, 2017

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Thanks, Steve…

I was going to tell you I'm afraid to do what you suggested, and then, for some magical reason,

after I'd gone to my backup disk to see what was what there—same deal, and restarted to my main disk,

the problem was gone.

Best,

Morty

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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