2 Replies Latest reply on May 25, 2017 4:21 PM by Kevin-Monahan Branched to a new discussion.

    AE Keeps Crashing! on brand new iMac

    benp563323

      I work for a social media production company and recently given a brand new 2017 iMac to work from, I work mostly in After Effects but since I've been using this machine After Effects has crashed and shut down unexpectedly 4 times. I have a screenshot of what pops up on the screen as it happens, I would like to know who to contact for this issue Adobe or Apple?

       

      On my previous machine I had no issue when working in After Effects and that was a much older machine.

       

      Please Help!

       

      Thanks in advanceScreen Shot 2017-04-08 at 14.56.44.png