I work for a social media production company and recently given a brand new 2017 iMac to work from, I work mostly in After Effects but since I've been using this machine After Effects has crashed and shut down unexpectedly 4 times. I have a screenshot of what pops up on the screen as it happens, I would like to know who to contact for this issue Adobe or Apple?
On my previous machine I had no issue when working in After Effects and that was a much older machine.
What version number of the OS are you running?
What are you doing when it crashes?
What third-party plugins, scripts, etc. have you loaded?
What are the specs of the machine?
Are you still facing this crashing problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.