2 Replies Latest reply on May 24, 2017 11:22 PM by Jagdish Didwana

    GPU acceleration for ray traced 3D not supported w/ Nvidia Quadro M4000 GPU in After Effect CC 201515

    Jagdish Didwana


      I am using After Effect CC 2015 in my Windows 10 OS. I am facing issue with enabling Ray tracing option present in Edit>>Prefrence>>Video Preview.

      The error which I am seeing is that it says the GPU is unsupported. I am using Nvidia Quadro M4000 GPU which is approved by Adobe for ray tracking.
      Kindly help me how I can fix this issue. I am also sharing some snapshot for better understanding.

      AFX GPU Error 1.png

      AFX GPU Error 2.png

      AFX GPU Error 3.png

      Thanks & waiting for a helpful reply.


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