trying to sign in to Lightroom Mobile via the Lightroom desktop app for Windows
First question- Do you subscribe to the Creative Cloud?
Are you signed in with the Creative Cloud Desktop App?
Do you have photos in a Lightroom Collection that is set to Sync with Mobile?
Do you have mobile Sync turned on in the Identity Plate menu of Lightroom?
What exactly are you trying to "Log In" to ? And what device/computer are you working on?
1. Yes I'm subscribed to Creative Cloud
2. I'm logged in via the Creative Cloud Desktop App
3. I have several collections set to sync. These have actually synced to my mobile before this problem began.
4. Not sure. When I go to that menu it says 'No options for Lightroom mobile identity plate.'
I'm on my Windows desktop computer, trying to login by clicking the 'Get started with Lightroom mobile >' button and then going to Sign In so that I can sync. After filling out my correct email address and password in the popup window, I'm thrown back to the main app without signing in and without error.
Is this on the same computer and the same install of the LR DTA or on a different computer and or a Re-install of LR on the same computer?
Same computer, same install. Haven't done any reinstalling...
This is something Adobe support really should help you with as it is likely some issue in the CC account and therefore not something that us on the forum can help with. That said, try quitting Lightroom and signing out from the creative cloud app (in the little gear icon->Preferences and then signing back in. Now try if Lightroom will connect.
Did you get a solution? I'm having the same issue.