Photoshop won't launch fully

[EcuadorShoresRealty]

I am new to Lightroom and downloaded Photoshop 2017 also. While Lightroom has been great and I'm learning plenty, Photoshop will not open fully. It launches but after that it is just a blank space, I can't import anything or open images to work on, and even if I try right clicking on a stack of images in Lightroom to edit in Photoshop it is not clickable as if it is not available. I am running Windows 10. Thank you very much for the help!

[Mohit Goyal]

Hi EcuadorShoresRealty,

You may try and reset Photoshop preferences and check if that helps, refer: Preferences in Photoshop

Also, please check the images that you trying edit from Lightroom to Photoshop, are they not missing from Lightroom? You will see a question mark on them, refer: How to find missing photos in Photoshop Lightroom

Thanks,

Mohit

[EcuadorShoresRealty]

Good Morning Mohit,

I tried resetting the preferences in Photoshop as I found in another thread, but that not only didn't work but then it wouldn't even load at all. I ended up having to delete the program and re-download it.

All the images are in Lightroom and are fine to be worked on in Photoshop, but it doesn't even give me the clickable option to open in Photoshop. I am running windows so when I right click to open in PS it shows that it is there, but is not able to be used. If I try to launch PS to work on the images separately it will launch but then get's stuck halfway through opening so I can't even upload any images into PS to work on.

Hopefully you have another suggestion. Thanks and enjoy your day!

[jbm007]

have you tried R-clicking he icon and selecting "run as administrator" at launch?

[EcuadorShoresRealty]

Hey jbm007,

I just tried that but unfortunately same result