Sorry to hear you're having this problem. I'll contact you privately to ask for your file so we can hopefully fix it.
Has there been any update on the file?
Unfortunately, we cannot recover the data on the file since it got corrupted.
We logged an internal issue for this and we're working on avoiding stuff like this happening in the future.
Thanks for your help Remzi.
I just had the same exact thing happen to me!
I had my XD project open when my computer froze. I had to hard reboot it. Came back from lunch and now my project won't open at all, error code 47. Ack!!!
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Apologies to those who are hitting this issue. To the best of my understanding, what's happening is: the OS is telling XD to shut down, so it starts auto-saving the file, but then before it can finish the OS pulls the plug, leaving you with half the file missing. We are hard at work on making this more robust, in several ways.
I believe our next public release will include the first improvement, which should make it so you only lose your unsaved changes when Windows pulls the plug on us, rather than corrupting the entire file.
Until then, please save often and use a backup solution -- that is a good insurance policy to have no matter what.
This just happened to me, too. Is there seriously no way to recover my work??!
I've just experienced the same problem. My computer abruptly restarted and when it rebooted I tried opening my work file and it gave me error code 47. I've tried converting my agc<number> file to a .xd in a different folder and still to not avail.
Is there any way for me to restore it? Thanks.
I'm currently using the 0.6.34.3 version.
Hi, Sorry to hear you have experienced the same issues an that you have lost your work. I've also had the same error code this morning, but under slightly different circumstances...
I worked on the file yesterday, closed down as normal, shut PC down. Started up PC this morning, file wouldn't open - got the Error 47 code. The file is saved on a server - so i thought maybe a server issue. I realised I still had a week old version of the file on my desktop! Tried opening this - wouldn't open.
So, i then uninstalled the beta, restarted PC, then re-installed beta. File on desktop opened! File on the server won't open - same error 47 code. Really glad i had a week old copy of my file - but at the same time - that's a lot of work i have lost over a week.
I hope some one can help
Hi there PeterFlynn,
I wanted to find out from Adobe if this auto-save problem has been fixed in XD for Mac? I had the same issue and lost 2 whole days worth of work because I believed that it had the same autosave capabilities as Photoshop and Illustrator.