19 Replies Latest reply on Apr 23, 2018 12:03 PM by Tariq Dar

    Z@R####.tmp font is displaying when opening a PDF from Outlook

    rebeccam85666349 Level 1

      When opening an emailed PDF, the PDF opens using a Z@R####.tmp font.  This seems to happen when a particular company emails their PDF to 1 user on our end and it will display in this .tmp font.  Anyone else can open the PDF attachment fine but this 1 user can't get it to display correctly.  Not sure why her Z@.tmp files won't clear out or why the new PDF is trying to use that font to display.  If we restart the computer and log in as an admin, then I can delete those files and log back in as her and it will work for a little while but the issue always comes back.  She is running Windows 7 SP1 on her desktop.  We have tried resetting her windows profile but the problem follows her.