How are you! guys, Really need help please, I was tried to using Cinema 4 d lite on my MacBook Pro MacOS 10.12, I finish my work in cinema 4D and then come back to After effects 2017. I find the problem in Comp screen. I can not see anything in there, only a black screen and very very slow. I feel weird because I can do same things on my other Mac, a MacBook Air MacOS 10.10 and running very fast. I tried a lot of things to fix it, Uninstalled and install again and again, or change the TCP, and talk with Adobe. However, I am failed… I am thinking about maybe I need downgrade my MacOS 10.12 to 10.10, or return my new Mac, or waiting for the new upgrade file. I have no idea what's happening here. So please please help me.
Thank you very much!
When you say you talked with Adobe, how? Usually they can fix issues like this.
Anyway, why does it say "untitled"? You should give your C4D file a name and save it.
They said they have no idea yet.
Yes, I did, I use it 2years before, I know something. Don't worry about that. Only on Ae 2017 and the new pro, I found this error.
I'm looking into this issue for you. Hope I can find out what's going on here.