We have a payment form in a secure zone which allows a customer to pay for an order (invoice) created in the back end by admins which has a balance due. The code for the form is here. The problem we're having is that after a user submits the form, they are taken to a blank FormProcessv2.aspx page:
We see in our stripe account (which is in Test Mode) that the payment went through, and also the balance due on the order/invoice gets updated to zero and the payment posts. So we know the form is processing. But, it's not taking the user to anything afterwards. I have been told by BC support that it should take users to the Receipt - Buy ecommerce layout, but clearly as you can see from the white screen it is not 
BC support has spent several weeks with the ticket open and just replied that they couldn't reproduce the issue, after acknowledging the issue in the previous reply a week ago. Very frustrating
Thanks in advanced if anyone here can solve this one!
Form Code: https://pastebin.com/raw/G1E8P1Fz
1
Reply
Have you set your 'WebFormConfirmation' up? If not, I'd suggest trying that. In my templates in the developer side, this is what I'm seeing under my templates... above templates, see 'Response' > Web Form Confirmation:
With my site, we set it up so that it gave a message saying the transaction was completed and that we've emailed a receipt and some other stuff. I hope maybe this is helpful, or at the very least will point you in the right direction. We use Authorize.net, so I can't comment on Stripe... I use it on another platform though and it hasn't caused any trouble. Your templates/content holders + the 'system emails' and 'system pages' is where I'd probably focus my effort to make sure everything is correct.
My code is different, too:
( Encrypted NOT SHOWING IN FORUM ) action="/FormProcessv2.aspx?WebFormID=756227&OID={module_oid}&OTYPE={module_otype}&EID={module_eid}&CID={module_cid}&CC={module_urlcountrycode}&Referrer={module_siteurl,true,true}"> **Right here you have: pageID=payconfirmation**
<input name="PaymentMethodType" value="1" type="hidden">
I don't know if the pay confirmation thing is throwing it or not. I'm not an expert coder by any sense... I'm actually a creative who happens to know just enough code to be dangerous... or occassionally fix a problem. I thought I'd post this just in case there was still an issue. Good luck.
AdChoices