2 Replies Latest reply on Apr 14, 2017 6:51 AM by cindym8864552

    you have to pay to update?

    cindym8864552 Level 1

      all I wanted to do was update it!!!!!!!! and it forces me to pay??????  what the hell??????? why???????? updating should be free?????????

        • 1. Re: you have to pay to update?
          Sheena Kaul Adobe Employee

          Hi Cindy,

           

          Which application are you trying to update?

           

          Regards,

          Sheena

          • 2. Re: you have to pay to update?
            cindym8864552 Level 1

            I had gotten a message from Mcafee that the vulnerability scanner found two programs that needed to be updated so they would be secure.  I clicked on the link to update them and was forced to put in my cc number and set up an account and would be charged $30 some dollars and never did get your product updated.  usually when something like this happens the link takes directly to the download but that did not happen. both of them were for the shockwave player so I do not understand why the download link forced my to give my cc number.

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