4 Replies Latest reply on Apr 13, 2017 1:08 AM by derek.collie@incidium.net

    Photoshop CC 2017 quits using Save for Web - Adobe Spaces Helper suspected

    derek.collie@incidium.net Level 1

      Every time I try to use Save for Web Photoshop quits as soon as the save dialog is invoked. The quit is not clean: no files are asked to be saved, the current state is not remembered etc. I'm on Windows 10, CC 2017.

       

      From Windows Event viewer I get this pointing towards Plug-ins relating to 'Spaces'

       

      Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x58c11b5f

      Faulting module name: libcef.dll, version: 3.2924.1537.0, time stamp: 0x584a4ed5

      Exception code: 0xc0000005

      Fault offset: 0x000000000018b0a6

      Faulting process id: 0xc14

      Faulting application start time: 0x01d2b3662fda1cf1

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\Adobe Spaces Helper.exe

      Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\libcef.dll

      Report Id: 6d8ec344-cd69-4eff-a8d0-5afd4c7d56c4

      Faulting package full name:

      Faulting package-relative application ID:

       

      I've tried the hack at this link to no avail

      Photoshop CC 2017: Adobe Spaces Helper crash | Photoshop Family Customer Community

       

      Any ideas please?