2 Replies Latest reply on May 30, 2017 5:27 PM by Kevin-Monahan Branched from an earlier discussion.

    AE Keeps Crashing

    ericr29613368 Level 1

      I'm so tired of Ae CC 2017 crashing all the time.  I don't know what to do except start working in CS6.  I have deadlines and Ae doesnt work.  It's unstable.  I feel like crying because there is always something that dosnt work.  Please Adobe help it, make it work. 

        • 1. Re: AE Keeps Crashing
          Szalam Adobe Community Professional & MVP

          There's no need to go all the way back to CS6! You can install any of the versions since then. I mean, CC 2014 had a LOT better caching than CS6 did! See this page for how to install older versions.

           

          That being said, if you post here in the forums with some more specifics, we can try to help you. I haven't had any issues with CC 2017 crashing on my Macs. What, exact, version number are you using? What is your specific hardware/OS setup? What are you doing when it crashes?

          • 2. Re: AE Keeps Crashing
            Kevin-Monahan Adobe Employee

            Hi Eric R,

            Are you still having issues with crashing? Let us know.

             

            Thanks,

            Kevin