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Photoshop cc 2017 won't open

New Here ,
Apr 12, 2017 Apr 12, 2017

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So I wanted to download and install Photoshop on my computer and when I downloaded it , it is said that I have to buy it so i can open it and I did

after I mad the purchase it won't open .

Please any one know what should I do ??

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Adobe
New Here ,
Apr 13, 2017 Apr 13, 2017

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HI,

Please give more info about error message when opening Photoshop .

Verify that on Creative Cloud desktop you are sign in with correct Adobe ID .

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New Here ,
Apr 13, 2017 Apr 13, 2017

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بدون عنوان.png

This is the message I get when I try to open it

and yes I signed in with the correct ID

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New Here ,
Apr 13, 2017 Apr 13, 2017

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And it is a laptop not computer sorry and it's Windows 8.1 pro 64 bit

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New Here ,
Apr 13, 2017 Apr 13, 2017

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New Here ,
Apr 14, 2017 Apr 14, 2017

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Still not working

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Adobe Employee ,
Apr 13, 2017 Apr 13, 2017

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Moving to Photoshop General Discussion​

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