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Opened and loaded up my Lightroom 5.7 for first time in a week or so:
-Previous folder I had been working on came up fine. Even fiddled with a few jpegs in that existing folder: all worked fine.
-Went to Import a new folder and I keep getting a pop up box say: "Adobe Photoshop LIghtroom 64 Bit has stopped working" and I can not continue.
I have restarted my Desktop PC several times with no improvement.
PC is Dell XPS 8300 a few years old. I-7, Very 'clean', powerful and no crap on system.
Windows 7 with all updates.
Lightroom 5.7 licensed, not CC.
My Lightroom system stats:
Lightroom version: 5.7 [991162]
License type: Perpetual
Operating system: Windows 7 Home Premium Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.3 GHz
Built-in memory: 8174.4 MB
Real memory available to Lightroom: 8174.4 MB
Real memory used by Lightroom: 509.1 MB (6.2%)
Virtual memory used by Lightroom: 476.8 MB
Memory cache size: 6.1 MB
Maximum thread count used by Camera Raw: 4
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7
Library Path: C:\Users\Bub\Pictures\Lightroom\Lightroom 5 Catalog.lrcat
Settings Folder: C:\Users\Bub\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin
Config.lua flags: None
Adapter #1: Vendor : 1002
Device : 6758
Subsystem : 121028
Revision : 0
Video Memory : 1008
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (USB Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CardID: 26456
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: AMD Radeon HD 6670
ShaderModel: 11.1
Vendor: AMD
VendorID: 4098
Version: 1002:6758:121028:0000
Any quick tips how to get LR running properly so I can Import Photos?
Thank You, David
Just ran a Compatibility Update via Right Click on LR Icon on my screen: under Security, I found the Compatibility option.
Hit Windows 7, Apply, OK...it ran for a split second.
Reopened my LR and it is now Working! Import is available.
No idea why it glitched...thanks for your response and maybe my stumbled upon 'fix' will help others.
Thank You, motordavid
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Hi David,
I see your Lightroom 5 is not updated to the latest version available 5.7.1.
Please update to the latest version from Help>>Updates menu.
Thanks,
Akash
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Hi Akash, That was the first thing I did, when I tried to Import...
I ran Update then, and just ran it again. Pop up box says: "Your Software is up to date. No updates are available at this time."
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Just ran a Compatibility Update via Right Click on LR Icon on my screen: under Security, I found the Compatibility option.
Hit Windows 7, Apply, OK...it ran for a split second.
Reopened my LR and it is now Working! Import is available.
No idea why it glitched...thanks for your response and maybe my stumbled upon 'fix' will help others.
Thank You, motordavid
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Download and install this patch Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
~Akash