Two Adobe Acrobat X Pro serial numbers. One is checked as "Tampered Software"

[Viridare]

Hello. I'm not sure if this question is suitable for Security or for Instal.

In any case, this afternoon I received a popup saying that my computer contained non-genuine adobe software. I was a little confused because all of the software on my computer was bought legitimately. I clicked on the link for more info.

Indeed, the bought software passed the legitimacy test. The problem is with Adobe Acrobat X. There are two serial numbers. One 24-digit serial number that is treated as legitimate. Then the other is a 23-digit serial number and that is checked at "Tampered Software".

I remember a Techy telling me once that Adobe acrobat and Flash player have a history of having phony-updates. I wonder if I accidentally clicked on a fake update popup... Hopefully there's no malware on my Mac. I tried uninstalling Adobe Acrobat X Pro but the uninstaller file cannot be found.

What should I do? How do I remove the "Tampered Software" Adobe Acrobat? I have a Macbook Pro.

[kglad]

trash your acrobat if there's no uninstaller.

reinstall and activate with your 24 digit serial number.

[Tariq Dar]

Hi Viridare,

In addition to what Kglad has suggested.

Please wait for some time and check if you are getting this notification again.

You may visit this thread to know learn about this: https://blogs.adobe.com/conversations/2015/09/adobe-genuine.html

Also, you may check this FAQ related to it: Adobe Genuine software FAQ

If the notification pops up again. help us with the information below:

- Serial number.

- Operating system name and version.

- The actual version of the application installed.

Please provide this information via private message: How Do I Send Private Message

Will be waiting for your response.

-Tariq Dar.