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My nook simple touch authorization

New Here ,
Apr 13, 2017 Apr 13, 2017

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I have seen all the discussions on here about exiting out of ADE and deleting the file from my nook. I have done this well over 10 times. My computer is authorized but no authorization method pops up when I plug in my nook. When I click on the settings option above my nook device it will not allow me to click on the "authorize device" options. I have been crying out of frustration over this for 2 hours now. Please help.

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