Exactly what does the error message say?
It is stopping at ExporterWindowsMedia.prm
then saying there is a problem and asking to close the program
What operating system are you running?
Which graphics card do you have?
I have Windows 10
It has run previously but then started doing this error.
I'm sorry I can't help you if you don't answer my questions.
Im not totally sure which graphics card I have but it says on it "Radeon"
Steve, I am having the same issue but without an error message. Video editor and Organizer open just fine - what should I be looking for on my video graphic card to see if this is an issue?
Here is the error from event viewer.
Faulting application name: PremiereElementsEditor.exe, version: 126.96.36.199, time stamp: 0x57cd94f4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1cf4
Faulting application start time: 0x01d2b639c434e8a5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 15\PremiereElementsEditor.exe
Faulting module path: unknown
Report Id: 707ee297-f3a9-4ef4-8717-706c99e6c4df
Faulting package full name:
Faulting package-relative application ID:
Personnaly, I am using a NVIDIA GeForce 820m graphic card and the same problem has been solved while I updated my graphic card driver.
Many have reported the problem resolved by updating to a 2017 nVidia driver.