0 Replies Latest reply on Apr 14, 2017 12:17 PM by TheDancingBear

    Digital Editions - Unable to Download

    TheDancingBear

      I'm using a MacBook running 10.12.4 and when I try and open a file downloaded from my local library I get the following error message:

       

      Unable to Download

      Error getting License. License Server Communication Problem:

      E_ACT_NOT_READY

       

      I've contacted technical support at the library who tell me its a security issue but give me no further clues or how to fix it.  Ive tried ADE versions 3 and 4.54, both fail.

       

      Any one have an answer?

       

      Thanks