1 Reply Latest reply on Apr 25, 2017 7:24 PM by dhananjays36801738

    Problem after installing raw files update yesterday in PE 15.

    mirsy44

      I uploaded the raw update yesterday and ever since the edited files are not able to be viewed in the organizer.  Spoke with Adobe yesterday and no help.

        • 1. Re: Problem after installing raw files update yesterday in PE 15.
          dhananjays36801738 Adobe Employee

          Hi mirsy,

           

          Thanks for posting in Adobe forum.

          I understand you are facing issue in updating Adobe Photoshop Elements 15.

          You can try the following steps:

          - If you are a Windows user . Please click here to download Adobe Application Manager.

          - If you are a Windows user . Please click here to download Adobe Application Manager.

          - After installation please double click its icon on your desktop to complete the installation.

           

          - Open Adobe Photoshop Elements

           

          - Click "Help"

          - Click "Updates"

          - Close Adobe Photoshop Elements from background to update it properly.

           

          Hope this works.

           

          Happy Editing

          Thanks

          Regards

          Dhananjay

          2 people found this helpful