30 Replies Latest reply on May 20, 2017 10:50 AM by brkorb

    Camera Raw 9.10

    garyb8574935

      Hi,

       

      When trying to export from Lightroom to Photoshop I get a warning:

       

      'This version of lightroom may require the Photoshop Camera Raw plug-in version 9.10 for full compatibility'

      Please update the camera raw plug-in using the update tool available in the photoshop help menu.

       

      Both lightroom and photoshop are up to date

       

      Can anyone help?

       

      Regards Gary

        • 1. Re: Camera Raw 9.10
          F. McLion Adobe Community Professional & MVP

          This is a confirmed bug. You can safely select to not show again and continue, everything will work perfectly.

          4 people found this helpful
          • 2. Re: Camera Raw 9.10
            G13LP

            So is this confirmed bug, in the process of being being put right do we know?

            • 3. Re: Camera Raw 9.10
              eliom62167445

              same problem!!

              • 4. Re: Camera Raw 9.10
                JimHess Adobe Community Professional & MVP

                No, Adobe is just going to let it ride.

                 

                Of course it will be fixed in an upcoming update. Actually, everything will work normally. It's just the logic the verifies whether or not Lightroom and Camera Raw are up to date. If you check the box to don't show again and then choose to open anyway everything will work just fine. The next update should take care of the problem.

                1 person found this helpful
                • 5. Re: Camera Raw 9.10
                  F. McLion Adobe Community Professional & MVP

                  eliom62167445  schrieb

                   

                  same problem!!

                  Of course ... like everybody

                  Temporary solution has been posted already.

                  • 6. Re: Camera Raw 9.10
                    Michael.Asgian

                    Temporary solution??? Please share. This drives me nuts!

                    • 7. Re: Camera Raw 9.10
                      wobertc Adobe Community Professional
                      Please share

                      Read Post#4 above by Jim Hess-

                      check the box to don't show again and then choose to [open anyway]

                      • 8. Re: Camera Raw 9.10
                        Michael.Asgian Level 1

                        I don't have anything to check... just the dialog, open anyway

                        • 9. Re: Camera Raw 9.10
                          wobertc Adobe Community Professional

                          Thanks Michael-

                          Can you make a screen-clip of the error message that you are seeing and 'Inset Image' into a post?

                           

                          Are you not seeing this dialog?

                          ScreenShot222.jpg

                          1 person found this helpful
                          • 10. Re: Camera Raw 9.10
                            Michael.Asgian Level 1

                            ok, figured it out. Had to "reset the Warning Dialogs"

                            • 11. Re: Camera Raw 9.10
                              wobertc Adobe Community Professional

                              Well done-  answered your own question..

                              • 12. Re: Camera Raw 9.10
                                manosp2530240 Level 1

                                I have the same problem

                                • 13. Re: Camera Raw 9.10
                                  JimHess Adobe Community Professional & MVP

                                  Check the box, "Don't show again", click the button, "Open anyway", use as normal, wait for the next update when this will be fixed.

                                  • 14. Re: Camera Raw 9.10
                                    musziQ

                                    I'm also having the same problem, but when I try to export multiple images, in my case, as layers to PS there is no option to disable the warning. Of course, I could always just open them all individually and then dupe them as layers into a single image but that defeats the purpose, hehe. Hopefully they fix this soon.

                                    Capture.PNG

                                    • 15. Re: Camera Raw 9.10
                                      Just Shoot Me Adobe Community Professional

                                      Just click the Open Anyway button.

                                      • 16. Re: Camera Raw 9.10
                                        musziQ Level 1

                                        I already did that. that wasn't the point of my post. The point was, that the issue still exist and that there are circumstances in which it won't work. All of which i mentioned in my post. Please don't be rude. Thank you.

                                        • 17. Re: Camera Raw 9.10
                                          JimHess Adobe Community Professional & MVP

                                          musziQ  wrote

                                           

                                          I'm also having the same problem, but when I try to export multiple images, in my case, as layers to PS there is no option to disable the warning. Of course, I could always just open them all individually and then dupe them as layers into a single image but that defeats the purpose, hehe. Hopefully they fix this soon.

                                          Capture.PNG

                                           

                                          Yes, these sorts of "little" problems always create big inconveniences. Hopefully, there will be an update soon. I wish there was a good Band-Aid to resolve the issue for you. But I am not aware of one.

                                          • 18. Re: Camera Raw 9.10
                                            brkorb

                                            I am *COMPLETELY* fed up with this bug.  Every damn time I try to edit multiple images this POS message pops up slowing down my work flow.  FIX IT ALREADY.  THERE IS NO "disable-the-warning" option.

                                             

                                             

                                            FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT!  FIX IT! 

                                            • 19. Re: Camera Raw 9.10
                                              dj_paige Level 9

                                              Typically, the bugs are fixed when Adobe releases the next update or upgrade, and we don't know when that will be. They almost never put out a simple bug fix the way you want.

                                               

                                              By the way, you are not talking to Adobe in this forum, so imploring Adobe to "Fix It" in this forum has no impact whatsoever.

                                              • 20. Re: Camera Raw 9.10
                                                JimHess Adobe Community Professional & MVP

                                                You know you are primarily just talking with other users here, right? Unfortunately, you're just going to have to live with it. Yeah, it's a nuisance. It slows you down a couple of seconds. Someone missed a code update. You've never made a mistake in your whole life, right? Adobe will release an update when they are ready. In the meantime there just isn't much you can do about it.

                                                • 21. Re: Camera Raw 9.10
                                                  JoeKostoss Adobe Community Professional

                                                  brkorb  wrote

                                                   

                                                  I am *COMPLETELY* fed up with this bug.

                                                  In the overall scheme of world problems, this is at the bottom of the list; not worth the high stress you are putting yourself under.  After the Heart Attack you impose on yourself, this problem will fall off your list completely.  Relax already!

                                                  • 22. Re: Camera Raw 9.10
                                                    brkorb Level 1

                                                    Well, Adobe-rs do monitor this and I've made contact through it. Not often, tho.

                                                    Pushing through an ad-hoc fix patched into the last release is a nuisance

                                                    and would likely cost thousands of dollars. They should spend it. It costs me

                                                    several minutes per day times however many others lose those same few

                                                    minutes, plus it just looks sloppy.  Yes, I've made mistakes. I also fix 'em

                                                    as soon as I can.

                                                    • 23. Re: Camera Raw 9.10
                                                      JimHess Adobe Community Professional & MVP

                                                      In the meantime, is it really that difficult to check the box to not show again and then click the button to open anyway? Then things won't function the way they should until the next update. A couple of clicks and the problem goes away. It was a mistake, and a little sloppy. But it's easy to fix.

                                                      • 24. Re: Camera Raw 9.10
                                                        edmovi Level 1

                                                        "Open Anyway" doesn't work.  Photoshop starts but the file never opens there

                                                        • 25. Re: Camera Raw 9.10
                                                          wobertc Adobe Community Professional

                                                          "Open Anyway" doesn't work.  Photoshop starts but the file never opens there

                                                          I think this is a different problem to the theme of this thread.

                                                          Are you using a Mac?

                                                          See the help page at- Edit In command doesn't open your image in Photoshop | Mac OS

                                                          • 26. Re: Camera Raw 9.10
                                                            brkorb Level 1

                                                            JimHessIn the meantime, is it really that difficult to check the box to not show again and then

                                                            It is extremely difficult to check the box and an endless, repetitive nuisance to click the button.

                                                            I tend to tell Lightroom to fire up Ps with a collection of photos and then go do other things while Ps thinks about waking up and loading the images. Except Lr hasn't told Ps to do that because "OMG there's this version discrepancy" So I click the "go ahead anyway" button and wander off while it really starts up. It is a double wait. Oh, and clicking the "don't bother me again" check box is extremely difficult because there is no such checkbox on the Mac with my version of Lr.

                                                             

                                                            Anyway, yes, I will live through this, but fixing sooner is better.

                                                            • 27. Re: Camera Raw 9.10
                                                              DadOf6NY

                                                              Perhaps you should apply a little critical thinking to this, instead of throwing a tantrum.

                                                               

                                                              Here's how you can make the dialog box go away for multiple image export to PS.

                                                              1. Select a single (i.e., one) image in Lightroom.

                                                              2. Right-click and select Edit In > Edit In Adobe Photoshop CC17

                                                              3. When the dialog box comes up, select "Don't Show Again" and Open Anyway - as described multiple times in this thread.

                                                              4. Do whatever in PS, then close it.

                                                              5. Go back to Lightroom, select multiple images.

                                                              6. Right-click and select Edit In > Edit In Adobe Photoshop CC17

                                                              7. Voilá.  The files open in PS without the dialog box appearing.

                                                              This workaround persists after closing either Lightroom and Photoshop, and restarting.

                                                               

                                                              And yes, before you ask - this is also on a Mac.  Running latest versions (as of 5/20/17) of PS and LR.

                                                               

                                                              Adobe is pretty good about applying frequent updates to both of these products.  If this is recent bug, it will be fixed in the next release.  And it isn't critical enough to fire off a patch just for this, especially since there's a viable workaround.  If this is the biggest problem in your life that makes you throw a fit, you should count yourself lucky.  Get some perspective.

                                                              • 28. Re: Camera Raw 9.10
                                                                brkorb Level 1
                                                                3. When the dialog box comes up, select "Don't Show Again" and Open Anyway - as described multiple times in this thread.

                                                                Single photos work. No dialog box at all, let alone a "Don't Show Again" check box.

                                                                • 29. Re: Camera Raw 9.10
                                                                  dj_paige Level 9

                                                                  Try resetting your dialog boxes in Lightroom.

                                                                  Preferences->click on "Reset all warning dialogs"

                                                                  1 person found this helpful
                                                                  • 30. Re: Camera Raw 9.10
                                                                    brkorb Level 1

                                                                    Thank you! I will give that a shot.