I have uninstalled and re-installed but it says the program can't start because api-ms-crt-convert-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.
Can anyone help before the computer gets launched!!!
re-install C runtime may help https://www.microsoft.com/en-in/download/details.aspx?id=48145
nope unfortunately that did not do the trik either... I'm going to have to ring Adobe tomorrow I think! nightmare
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